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Minimum Order - We do not have a minimum order.  We understand if you need only one small bag of beads or even just one strand of beads.

Quantity Discounts - For all orders, you will receive a 10% discount on any purchase of $100.00 to $199.99.  You will receive a 20% discount on any purchase of $200.00 to $299.99.  Orders $300.00 and up receive a 25% discount.   Discounts do not apply to shipping and handling or sales tax.  Quantity discounts are reflected in the shopping cart when you enter the appropriate discount code.  For orders between $100 and $199, enter the discount code 100Discount.  For orders between $200 and $299, enter the discount code 200Discount.  For orders $300 and over, enter the discount code 300Discount. 

Service Policy - We ship packages every day we are open.  Keep in mind, we are closed on Saturday and Sunday so weekend orders will ship on Monday.  We strive to ship every order complete.  In the event of a sold out item, we contact you immediately to discuss either a replacement or refund. If we do not expect to have a particular item again, we will let you know.  We send personalized communication to let you know when your order shipped.  We appreciate your business! 

Shipping Policy -  We ship via USPS mail.  You may choose from First Class or Priority mail.  In the US, First Class rates start at $4.00 and orders for $75.00 and up ship 1st class for free.  Priority rates start at $8.50.  Please see the shopping cart for fees.  We do ship every package with delivery confirmation.  We do not ship COD.  International rates are shown in the shopping cart and must be paid via PayPal.  

Payment Methods -  We accept MasterCard, Visa, Discover and American Express and we do not bill your credit card until just prior to shipping. We also accept PayPal payments.  Please note that if you choose to pay with a PayPal e-check, your order will ship when your check clears, usually 3 to 4 days.  PayPal account or credit card payment orders will ship right away.  International orders MUST be paid via PayPal. 

Sales Tax - If your shipping address is in Missouri, we will charge 7.825% in sales tax.

Returns - We DO NOT accept returns.  If there is a problem with your order, you MUST call or e-mail customer service.

Wholesale Inquiries - If you have a storefront and are interested in carrying our finished jewelry, please contact us at (417) 628-2828 or custserv@drygulch.com.  Please include your resale tax number when making the request.  We will provide you with our wholesale policy. 
We do provide volume discounts for bead and finding purchases as well.  See above for our quantity discounts.

Foreign Shipments
- International rates are shown in the shopping cart.   We accept PayPal only for international shipments.  You must have a verified shipping address with PayPal as well.

Other - Many of the beads and findings available on our website are handmade or hand painted. Please allow for variations from the making process as well as availability.

Dry Gulch has been servicing customers for over 25 years.  Let us know if there is anything you need and we will do our best to accommodate you.  Due to our extensive bead and findings inventory, we are constantly adding items to the website.  Please check back often!

 
International Orders - PayPal Only




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